Terms & Conditions
(scroll down to the bottom)
The session fee covers Moondance Photography's time to capture your images in their studio, or on location. It does not include any images and is due at time of booking.
Cancellations must be made 48hrs in advance of your session date. All cancellations made within 48hrs forfeits your session fee.
Each client is allowed two rescheduling credits for their portrait sessions.
Fulfilment of Obligations
There is no guarantee of the number of images presented from a session. Many factors contribute to this, including the cooperativeness of the subject. Moondance Photography will aim to select up to 40 images for your viewing and ordering session.
Use of Images
Moondance Photography respects your right to privacy. If you do not wish for Moondance Photography to feature your images on her webpage, blog or on social media sites please make your wishes be known.
Delivery of Products
The supply of products and services are provided by Moondance Photography on a best endeavours basis. Moondance Photography will not be liable for delays that are beyond her reasonable control. Moondance Photography shall use reasonable endeavours to meet agreed deadlines where applicable. Moondance Photography shall not be liable for any delays in meeting any of her obligations which were due to causes beyond her reasonable control including but not limited to; postage/courier/lab delays, war/acts of terrorism, riots, government legislation, industrial action, adverse weather conditions, acts of God, floods, fire, loss or damage in transit etc.
Moondance Photography reserves the right make an additional charge should the Client request a rush service. This service is subject to availability and cannot be guaranteed.
Receipt of portraits, products or wall art
All orders are presumed to have been received in good condition unless the client notifies Moondance Photography in writing of any discrepancy or error within 14 days of receipt.
Retouching of images
All retouching work will be in line with my usual editing style. I use professional retouchers who hand edit your images in a natural style as seen on my website. Retouching of images outside of my own style might be available as long as it still represents my work as seen on my website.
There will be an additional charge for retouching of tan lines, stray or messy hair, radical wrinkle removal, drastic slimming and any face swaps.
A quote will be issued before any extra work begins and the customer will settle the outstanding invoice at the time of order.
The flowing fabric composite (in the award winning maternity shot) costs £25 on top of any package fee or individual images fee. Follow this link to see the image.
The reflection shot (maternity nude on black or white backdrop costs £15 on top of the package or individual image fee. You can view the images here.
Cooling off period
All portraits, books, albums, frames are non-refundable. Orders cannot be cancelled due to the custom nature of the products. Orders are made to the client’s personal specification, (i.e. image number, print size, frame style, etc.), the client does not have the right to a cooling off period. By placing an order with Moondance Photography you are committing to buy the ordered products.
Incorrectly supplied items and items of poor quality can be returned and will be replaced at no extra charge to the client. Returns will not be considered for incorrectly ordered items or items ordered in error.
Copyright & Reproduction
Copyright is retained by Moondance Photography at all times. No image can be copied, scanned or reproduced in any form whatsoever without the prior consent of Moondance Photography. The client may not alter or add to or manipulate a picture by any means without Moondance Photographys’ written permission. Permission to reproduce a picture for personal use (not commercial) is granted to the client by Moondance Photography only when digital negatives are purchased and paid in full by the client to Moondance Photography.
Cameras, mobile phone cameras and camcorders are not permitted during any session, in studio or on location without permission from Moondance Photography.
Moondance Photography shall not be liable to the client for any failure, in whole or in part, to fulfil her obligations where failure arises as a result of an event or circumstances beyond her control, which may include (but are not limited to) equipment failure, inclement weather, illness or injury. Special requests are not binding instructions although every effort is made to comply with the client’s wishes. In the unlikely event of total photographic failure or cancellation of the contract by Moondance Photography's liability shall be limited to a full refund of all monies paid.